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Latest 14 jobs in Kuwait.
  • Service Manager - IT - Kuwait

    Kuwait

    Service Manager - IT - Kuwait Job No: MRF11385 Location: Kuwait WhatsApp Facebook Twitter LinkedIn Role Profile: Drive effective IT services life-cycle leadership – Design, Development, Operations & Service Management - to help business achieve goals Accountable for delivery and continuous improvement of IT services to meet division’s needs incorporating well-defined best practices Sound understanding of business processes & IT systems, defines and tracks service levels in partnership with business Key responsibilities: To design, offer and continually improve a comprehensive service portfolio for Omnichannel Retail in discussion and agreement with the business leaders Implement systems, procedures, and methodologies to achieve service quality service level targets To work with diverse IT teams across Operations, Solutions, Demand, Projects, Testing functions and external vendors to ensure service levels, changes, defects & enhancements keep pace with business To manage relationships with divisional heads & senior business stakeholders effectively, contributing to delivering quality service to customers To lead design decisions leveraging strong domain knowledge, incorporating business goals and priorities To facilitate digital transformation initiatives & change management of products and services To manage escalations from business, accountability of all defect fixes as well as prioritization and delivery of the pipeline of change requests To champion continuous improvement initiatives for the division to augment value delivered by IT solutions The below Key Performance Areas include but are not limited to: Internally within IT, establish and maintain strong working relationships with Senior Sponsors, Department Heads, and Process Owners Externally outside of IT, establish and maintain strong working relationship with senior business stakeholders Externally build strong relationships with suppliers and help enhance their capabilities via effective governance Digital transformation and Omnichannel skills – critical thinking, Service Oriented Architecture, Cloud based and hybrid service delivery models Design, map out, get buy-in for, and maintain the most appropriate Service Level Management (SLM) structure for the organization Establish a service review & governance process; planning, organizing and facilitating recurring meetings Negotiate, get buy-in for, design, and maintain Service Level Agreements (SLAs) with internal customers Negotiate, get buy-in for, design and maintain Operational Level Agreements (OLAs) with other IT teams Work with Change managers to understand the Service level Management (SLM) requirements for proposed new services and changes Measure, analyze, review and report performance results against the criteria established in SLAs and OLAs Conduct annual or more frequent assessment and reviews of the entire SLM process; Negotiate, get buy-in for and control necessary amendments Owner of the standard Service Level Management process documentation Job Requirements: Bachelor’s degree in Computer Science or related field ITIL Certification preferred 4-6 years of previous service / application management experience 8-10 years of experience in information systems operations environment, systems analysis or development Skills: Knowledge of software development lifecycle Demonstrated ability to lead cross-functional work teams toward task completion, ideally across multiple geographies Demonstrated effective leadership and analytical skills Advanced written & verbal communication skills and presentation skills required Possess customer service skills Have the ability to use, understand and interpret best practices policies and procedures to ensure adherence Successful delivery against commitments and deadlines Read more about Alshaya Group Advertised: 5 Dec 2022 Application close: 5 Jan 2023 Back to search results Apply now Refer a friend

    alshaya.com - 11 minutes ago - Full time - 10-8 years of experience

  • Change Officer - IT - Kuwait

    Kuwait

    Change Officer - IT - Kuwait Job No: MRF10606 Location: Kuwait WhatsApp Facebook Twitter LinkedIn Role Profile: Change Officer handles the details of the change request Change officer frequently exercise lead" responsibilities based on factors such as location, skill set, troubleshooting skills, difficulty of the change request Change officer would perform the day-to-day management of the change request process, like building and reviewing change plans, managing the change implementer, making sure that the change proceeds in a timely fashion, and so on Job Requirements 6+ years of experience supporting software development Bachelor’s degree in Information Technology or Business Management, preferred Able to work well with all levels of professionals in an organization Excellent active listening, root cause identification and interpersonal skills Good communicator and able to influence people Good team player and able to operate independently Proficient in flowcharting tools to develop business process flows Proficient in spreadsheet tools to analyze data and build reports IT Service Management experience, ideally as a certified Change Manager Strong knowledge of ITIL processes, with experience working with Change Management, Incident Management and Problem Management, ideally in a regulated environment Technical Project/Program Management experience, IT Operations or Technical Support experience Broad experience of IT infrastructure and applications 3+ years strong project management skills with accountability for end-to-end delivery Experience working with Service Now or JIRA an advantage Job Responsibilities: Gathering appropriate information based on the type of change being investigated Associating related CIs, incidents, and services to the change request Providing status updates to requesters Reviewing change plans and schedules Planning activities include scheduling the change request, assessing risk and impact, creating plans, defining and sequencing the tasks needed to accomplish the change request, and scheduling people and resources for each task Conducting post-implementation reviews to validate the results of the change request Determining requester satisfaction with change request Tables all Request for Changes (RFCs) for a Change Advisory Board (CAB) meeting, issues an agenda and circulates all requests for changes to Change Advisory Board members in advance of meetings to allow prior consideration Updates the change log with all progress that occurs, including any actions to correct problems and/or to take opportunities to improve service quality Ensure that changes are recorded and then evaluated, authorized, prioritized, planned, tested, implemented, documented and reviewed in a controlled manner Reviews all outstanding RFCs Analyses change records to determine any trends Closes RFCs Produces regular management reports Read more about Alshaya Group Advertised: 5 Dec 2022 Application close: 5 Jan 2023 Back to search results Apply now Refer a friend

    alshaya.com - 11 minutes ago - Full time - 3 years of experience

  • Senior Solution Designer - IT - Kuwait

    Kuwait

    Senior Solution Designer - IT - Kuwait Job No: MRF3354 Location: Kuwait WhatsApp Facebook Twitter LinkedIn : This role reports to the Senior Manager Technology Solution Design, with close ties to the Head of Enterprise Architecture as well as the Head of Technology Services The role is based in Kuwait The Senior Solution Designer is responsible for ensuring end to end integrity of the Alshaya IT Infrastructure Technology landscape and for continuous improvements of the end to end services which are based on this landscape This is done through structured solution design in line with defined and standards and executed by a competent team Each Senior Solution Designer will focus on one area of expertise, storage, compute, networks or clients The Role Identifies user requirements by researching and analyzing user needs, preferences, objectives, and working methods with focus business groups, ie management, user community, corporate security and various stake holders, and to translate into approved solution designs Define IT Infrastructure standards and operating procedures as per the industries best practice to achieve better service delivery to the end users Prepare detailed business case, solution design, technical work instructions, procedures and implementation methodology for technology team to implement and deliver Facilitate the project review during implementation phase to ensure business objectives are addressed as per the infrastructure solution design and business case Design and Develop Infrastructure technology blue print to address the future business needs for the implementation of new solutions, in close collaboration with Enterprise Architecture as well as the Technology Operations teams Implements technology solutions by preparing interactive proof of concepts (POC) and mockups including application and infrastructure elements Industrialize the roll out of the solutions, so that once the solution has proven successful in an initial implementation/Proof of Concept, it can be handed over to the Technology Services team for further deployment Plays key role in defining change, capacity, availability and configuration management & processes as per the ITIL standards Updates job knowledge by tracking research regarding IT infrastructure design and usability; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments A middle managerial role, ensuring reliability, scalability, adoptability and effectiveness of the infrastructure landscape E2E, with a strong foundation for execution Ensuring that also small to medium sized changes to the landscape are designed and implemented in line with industry best practices and that they deliver end to end the outcomes the business needs Collaborate with and guide IT change delivery, IT services, PMO, 3rd party SIs, software vendors and technology services to ensure architectural consistency, alignment and sustainability across the IT landscape Perform IT landscape analysis and audit to identify risks and deficiencies and recommend solutions Provide domain specific business technology thought leadership, keep pace with change in new technologies, methods and products The Requirements Bachelor or Master degree in IT, MIS, IT Management or comparable technology / engineering discipline 10+ years industry experience across production IT environment, managing enterprise IT Infrastructure, hardware, hosting services, cloud management, workplace, connectivity & unified communication, Data Centre Management with ITIL procedures Domain knowledge of ITIL, project management, server, network, Data Center management & support Specialism in given domains, but good understanding of other domains from a big picture standpoint Knowledge of business re-engineering principles and processes Experience and comfort in presenting and facilitating at senior management levels Necessary Skills Highly customer focused and collaborative having excellent communication (written and verbal), documentation and presentation skills Proven design thinking and solution design skills for hybrid environments using technology platforms and services across both on-premise and multiple cloud service providers Proven abilities to think in terms of end-to-end landscape design, both functional and non-functional requirements, consistency, automation, planning, risks, constraints with a passion to secure value from architecture Good knowledge and awareness on technology and IT vendor trends, directions and roadmaps Strong understanding and background in use of secure design patterns and technologies (information Security tools & technologies) Ability to problem solve, influence with excellent networking skills Well structured, delivery focused and driven Read more about Alshaya Group Advertised: 5 Dec 2022 Application close: 5 Jan 2023 Back to search results Apply now Refer a friend

    alshaya.com - 11 minutes ago - Full time - 10 years of experience

  • High Performance Computing (HPC) Administrator -Oil & Gas Sector

    Diyar United Company - Al Ahmadi, Kuwait

    Roles & Responsibilities A Accountabilities: Responsible for Installing, Maintaining and Supporting Linux operating system under HPC ( High Performance Computing ) clustered environment Experience in LSF( Load Sharing Facility) software administration Desired Candidate Profile B Experience: 8/- years experience in same role 3/- years experience in Oil and Gas industry is preferable C Education Certification: Bachelors degree in Computer Engineering, Computer Science or Equivalent domain Certified in Linux Operating System administration D General Skills: Excellent written and oral communication skills Excellent time management skills Technical Sounds E General Remarks: Vacancy is for Kuwait location/ Oil and Gas Sector Kuwait based / transferable visa Employment Type Full Time Company Industry IT - Hardware & Networking Department / Functional Area IT Hardware Support IT Hardware Repair & Maintenance Keywords HPC Linux LSF Cluster Operations Software Administration

    naukrigulf.com - 2 hours ago - Full time - 12 years of experience

  • IT Technical Support Engineer- Immediate Joiners

    Diyar United Company - Kuwait City, Kuwait

    Roles & Responsibilities A Accountabilities: Provide technical support and resolve problems to the end user’s satisfaction Monitor and respond quickly and effectively to requests received through the IT technical support Responsible for Operating on Active Directory Hand on Formatting and Imaging Computer systems Responsible for the incident management process by acting as the 1st line of support for all technical issues, including hardware and software questions and consulting, installations, networking, network connection requests, and troubleshooting Handle Basic Network tasks Desired Candidate Profile B Experience: At least three years' experience in Hardware/Software C Education and Certification: University Degree in Computer/Electronics/Engineering/Science/Information Technology Microsoft Certified Solutions Expert (MCSE) certified Microsoft Certified IT Professional (MCITP) certified Microsoft Office Specialist 2016 Master Information Technology Infrastructure Library (ITIL) Foundation certified D General Remark: Kuwait Based/ Transferable Visa Immediate Joiners are preferred Salary is KWD 350/- and non negotiable Employment Type Full Time Company Industry IT - Hardware & Networking Department / Functional Area IT Hardware Support IT Hardware Repair & Maintenance Keywords Hardware Software Technical Support Active Directory Computer Systems Networking

    naukrigulf.com - 12 days ago - Full time - 3-6 years of experience

  • Assistant Manager - Information System

    Kuwait City, Kuwait

    Qualifications University degree or diploma holder in Information System and or Computer Programming 3-4 years previous experience in an IT management role Previous experience working in a hotel or large operation with advance technology Good problem solving, administrative and interpersonal skills Proficiency in English communication

    hyatt.com - 13 days ago - Full time - 3-4 years of experience

  • Software Development Engineer

    Michael Page - Kuwait

    Role Employment: Full Time Looking for 2 Software Development Engineers to join their team These roles would ideally be performed in Kuwait however, remote working is an option for exceptional candidates You will be responsible for developing high-quality applications They will also be responsible for designing and implementing testable and scaleable code Client Details A well-established Retail Company based in Kuwait that operates in several GCC markets * Develop quality software and web applications * Analyse and maintain existing software applications * Design highly scaleable, testable code * Discover and fix programming bugs Job Offer * Lucrative tax free salary * The ability to work remotely Requirements You have a detailed knowledge of, JAVA, AWS, eCommerce experience & Minimum 2 years' experience within a large multi-national organisation * Bachelor's degree or equivalent experience in Computer Science or related field * Experience in an object-oriented language such as JavaScript, C++, Ruby, Python etc * Development experience with programming languages * SQL database or relational database skills * Experience in Algorithms and Coding skills About the Company Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas In the Middle East we focus on the areas of: Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide Apply Now Personalised updates on latest career opportunities Insights on hiring and employment activity in your industry Typically sent twice a month Thank you for your Feedback Something went wrong Please try again

    gulftalent.com - 20 days ago - Full time - 2 years of experience

  • Senior Software Engineering Manager

    Michael Page - Kuwait

    Role Employment: Full Time This is a regional leadership role, leading the company's current operations in Kuwait & Saudi Arabia, along with expansions into new markets Depending on the individual the base office will be between Kuwait, Dhahran & Riyadh Client Details An already well-established & one of the fastest growing Retail Companies based in Kuwait that operates in several GCC markets, is looking for a Senior Software Engineering Manager to join their team This role will be performed in Kuwait or Saudi Arabia (if Saudi national), remote working is not an option * You will head up a team in Kuwait responsible for building next-generation e-commerce platforms * You will work with new technologies that improve usability and increase performance and scaleability * You'll work closely with a dedicated team of engineers In addition to scaling our website, you will solve problems from end to end You will contribute to the full development stack, from data and schema storage to interactive JavaScript and everything in between * Candidate must have strong experience building web-based applications and/or web services-based applications Job Offer * An opportunity to move to Kuwait to manage a team and report into the CEO * A generous & tax free salary + family benefits Requirements * Experience developing cloud software services and understanding scaleability, performance, and reliability design * Experience defining system architectures and exploring technical feasibility trade-offs * Knowledge of professional software engineering & best practices for the full software development life cycle * Experience leading in building complex software systems that have been successfully delivered to customers * Experience communicating with stakeholders both internally and externally to collect requirements and describe software product features, technical designs, and product strategy * Hands-on expertise in many technologies, from front-end user interfaces to back-end systems * Previous experience building an e-commerce system * Bachelor's degree in Computer Science or equivalent * 10+ years of industry experience * 2+ years leading a development team Experience in an object-oriented language such as Java, C++, Ruby, etc About the Company Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas In the Middle East we focus on the areas of: Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide Apply Now Personalised updates on latest career opportunities Insights on hiring and employment activity in your industry Typically sent twice a month Thank you for your Feedback Something went wrong Please try again

    gulftalent.com - 20 days ago - Full time - 2 years of experience

  • Android Developer

    HRInvest - Kuwait City, Kuwait

    Design and build advanced applications for the Android platform Continuously discover, evaluate, and implement new technologies in Android app development to give best user experience and maximize development efficiency Contribute to all phases of application development lifecycle Propose and implement best-in-class UX/UI Work with external data sources using libraries, SDKs and REST APIs Experience in writing unit tests Work on bug fixing and improving application performance Portray a dynamic outlook to implement useful suggestions from technical experts and clients for updating apps with new functions Facilitate colleagues to maintain fluency and stability in the existing android development project Ensure the best possible performance, quality, and responsiveness of the application Contribute to troubleshooting and debugging activities to enhance the UX of a specific android app Discover, evaluate, and implement new technologies to maximize development efficiency Skills Bachelors/Master's degree in computer science or a related field 6+ years of experience in Android development Proficiency in Kotlin and Java Familiarity with MVVM design pattern Solid experience in full development lifecycle of Android app including design, development, unit testing, functional testing and deployment Must have published/contributed to at least one Android app in Google Play store Good knowledge and experience in latest versions of Android SDKs Experience in working with remote data via REST and JSON Familiarity with cloud message APIs and Push notifications Experience in analytics tools like Firebase Proficient understanding of code versioning tools, such as Git or equivalent Experience with third-party integrations using libraries and APIs Knowledge of the general mobile landscape, architectures, trends, and emerging Al Kuwait, Kuwait Company Industry Banking Company Type Recruitment Agency Job Role Information Technology Employment Type Full Time Employee Monthly Salary Range Unspecified Number of Vacancies 1 Al Kuwait, Kuwait Company Industry Banking Company Type Recruitment Agency Job Role Information Technology Employment Type Full Time Employee Monthly Salary Range Unspecified Number of Vacancies 1 Preferred Candidate Residence Location Kuwait Residence Location Kuwait

    bayt.com - 23 days ago - Full time - 6 years of experience

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