Saudi Arabia
The Reservations /Assistant Revenue Manager reports to the Director of Sales & Marketing and includes key responsibilities such as: Maximize all revenues to and for the Hotel, including but not limited to Room and Banquet/Catering Revenues. Lead cross functional decision making of all revenue generating departments including Sales and Marketing, Rooms, Catering and Food and Beverage departments. Manage all aspects of competitor intelligence; pricing; management of room inventory, distribution channels, market segment mix; acceptance/denial of major group bookings. Essential Duties and Responsibilities: Drives the digital channels performance ( brand Website , Global Distribution Systems. OTAs ,B2B, channel manager) Using the tools provided and in compliance with the company standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates (with the F&B Mgr), Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms and non-rooms revenues by channel, segment and account. Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation. Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the Revenue Room outputs in relation to the hotel’s pricing and market mix strategy. Develop a comprehensive revenue plan and oversees the implementation of business channel strategy through programmes and initiatives to stimulate and drive demand. Leverages all Company programmes and platforms. Interprets data from internal and external sources to create optimum decisions for each hotel. Conduct weekly rate/sell strategy (yield) meetings with General Manager, DOSM, FC,Reservations Manager, Front Office Manager, Catering Manager. Facilitate the Revenue Room Meeting (which the GM chairs) and generates reports and analyses needed for these meetings, displaying key facts/trends etc., on the revenue room walls. Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings. Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business. Approve and/or implement sell strategies for all group proposals above 9 rooms on any one night, and collaborates with the Director of Sales & Marketing on setting group and conference rates. Train and support hotel teams on revenue system* functionality and enhancements. Manage all channels including but not limited to room types and sell strategy. Responsible for ensuring compliance with the Lowest Internet Rate Guarantee and managing third party distributors in compliance with company standards and rules. Provide input to the annual budget process on all revenue aspects of the business. Provides technical support to Reservations and Front Office on up-selling and negotiating techniques. Champion all special projects relating to market research and operational optimization (resource planning, costing, Key Performance Indicators and etc.). REQUIRED SKILLS & QUALIFICATIONS Only native Arabic speakers candidates will be considered, preferably candidates who resides in KSA. Required Skills: Proficient in opera in terms of setup and configuration. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions. Proficient in the use of Microsoft Office & Excel. Problem solving, analytical, reasoning, motivating, organizational and training abilities. Good writing skills. Qualifications: Bachelor’s degree in Hotel Administration or Business Administration. Experience: 2 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience. Previous Revenue Management or Pricing experience is preferred. International experience is required ( i.e IHG, Accor,Starwood )
catererglobal.com - 4 hours ago - 2 years of experience
