Oman

Department Manager - H&M - Oman Job No: 3811362 Location: Oman WhatsApp Facebook Twitter LinkedIn The Role: As the Department Manager you will train, develop, and lead a department team to maximise sales and reduce stock loss, working alongside them on the shop floor in order to demonstrate and drive an excellent standard of customer service You will ensure that all Sales Associates are highly motivated and knowledgeable about the brand, and you will also deputize for the Store and Assistant Store Manager during periods of absence Qualifications & Requirements: You will have/be: - At least 3 years retail experience - The ability to efficiently delegate tasks amongst a team, negotiate with customers and colleagues, and interview new hires, as needed - Excellent English communication skills (Arabic is an advantage) - Knowledge of MS Office, Excel, Word, etc - Commercially aware and business orientated Read more about Alshaya Group Advertised: 30 Nov 2022 Application close: 31 Dec 2022 Back to search results Apply now Refer a friend

alshaya.com - 3 days ago - Full time - 3 years of experience

Muscat, Oman

Shangri-La Barr Al Jissah Muscat Muscat, Sultanate of Oman Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family-orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas The resort is only 15 minutes to Muttrah Souk, the old city of Muscat, the Ruwi business district, and within easy access to many local shopping and cultural attractions Muscat International Airport is just 45 minutes away The guest Relations Manager is responsible for creating memorable guest experiences during the stay and maintaining goodwill between guests and the hotel and ensuring the guests are enjoying themselves Demonstrates the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay As a Guest Relations Manager, we rely on you to Working closely with Front of House Manager to develop and implement standards of performance procedures to ensure that the department runs effectively and professionally, creating a welcoming environment and providing extraordinary customer care Delivering an outstanding welcoming and stay experience to our guests Ensures personalized guest service based on preferences and ensures an ever-lasting bonding is created with guests Provides services that are above and beyond for guest satisfaction and retention Manages day-to-day operations, ensuring the quality, and standards and meeting the expectations of the customers on a daily basis Responds to and handles guest problems and complaints Empowers the colleagues in the team to provide excellent guest service Participates in the development and implementation of corrective action plans to improve guest satisfaction Serves as a leader in displaying outstanding hospitality skills What we are Looking For Similar experience with Luxury Hotels The ability to have fluent conversations either in German / French / Italian / Arabic Ability to seamlessly work on computers to make presentations

successfactors.com - 5 days ago

Muscat, Oman

Shangri-La Barr Al Jissah Resort & Spa Muscat, Sultanate of Oman Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas : The Revenue Analyst assist and works directly with the Director of Revenue to maximize hotel revenue through daily management of room inventory and pricing across all segments In this role you will help develop and recommend room rates and availability strategies to optimize the best mix of business through multiple distribution channels In addition, this position will be responsible for driving analysis, compiling reports and developing models to support better decisions across the Resort As a Revenue Analyst , we rely on you to, Collect and organize business Intelligence as per the defined processes using the available BI tools and systems for collecting statistical and competitive data Gather market data and other information for the Director of Revenue Analysis of information for creating and driving fact-based business decisions and strategies Support forecasting process by collating all required data Assists S&M with the account diagnostics process and validate conclusions Checks distribution channels for hotel positioning, information accuracy, and competitor positioning Create a daily forecast for all segments including room nights, ATR, and revenue on a weekly basis for the following week/weeks based on history, seasonality, special events, business on the books, pick-up trend, the average length of stay, stay/cancellation/no-show pattern and lead time Drive the execution of the revenue optimization strategy Implement inventory management and pricing decisions across all channels Manage and ensure optimum configuration across all online channels in coordination with reservations Ensures compliance with Best Rate Guarantee and rate integrity Drives the process to optimize production across all distribution channels keeping in mind cost, guest loyalty, and seamless connectivity Skill Sets and Competencies Knowledge of revenue management concepts, processes, and strategies such as average daily rate, revenue per available room, sales cycles and trends, account management, pricing, and inventory management Skill in using a Yield Management system and interpreting pricing and inventory reports The ability to analyze and summarize detailed data to make inferences and recommendations Skill in collecting information from a variety of sources relating to market data, historical cycles, travel and tourism trends, and real estate market dynamics The ability to know when to seek additional information and where to look to find it Previous experience in BI tools, distribution, and inventory optimization Knowledgeable and proficient in office and online tools and systems required for the function Fluent in English, both written and verbal, with additional languages (especially those relevant to hotel location) preferred What we are Looking For: Minimum of 2 years experience in hotel property management systems and 5 years in revenue optimization Strong Excel, Powerpoint and Data analytic skills Knowledge of hospitality sales, marketing, and other revenue management functions including research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations, and yield management College degree (Bachelor) in business, economics, marketing, or strategy Fluent in English, both written and verbal, with additional languages (especially those relevant to hotel location)

successfactors.com - 5 days ago - 5 years of experience

Nizwa, Oman

hyatt.com - 7 days ago - Full time - 2 years of experience

Muscat, Oman

Shangri-La Barr Al Jissah Muscat Muscat, Sultanate of Oman Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family-orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas The resort is only 15 minutes to Muttrah Souk, the old city of Muscat, the Ruwi business district, and within easy access to many local shopping and cultural attractions Muscat International Airport is just 45 minutes away The Front Office Supervisor provides efficient guest services, check-in and check-out of guests at the Front Desk, ensuring implementation of policies and procedures in line with the standards of Shangri-La’s Barr Al Jissah As a Front Office Supervisor, we rely on you to Supervises Front Desk operation and workflow to maximize guests’ satisfaction Supervises and guides all associates to ensure that the hotel’s policies and procedures are adhered to Coordinates with Rooms Controllers, Guest Relations and Housekeeping regarding room allocations & necessary arrangements for VIPs, in-room check-in guests, early arrival guests and guests with special requests Develops systems, procedures and monitors for the accurate maintenance of guest history database Builds relationships with guests to delight and gain loyalty Ensures all interactions with guests are handled in a professional manner and with care adhering to hotel’s policies and procedures Coordinates with Guest Relations, Concierge, Housekeeping and Reservations to ensure an efficient Front Desk operation and high standard of service Ensures to optimize the hotel revenue by room up-selling, cross-selling of F&B, Chi Spa, Transportation and any other businesses What we are Looking For French Speaker with Front office background Has excellent communication skills in English A team player and strong leadership skills

successfactors.com - 7 days ago

Muscat, Oman

Shangri-La Barr Al Jissah Muscat Muscat, Sultanate of Oman Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family-orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas The resort is only 15 minutes to Muttrah Souk, the old city of Muscat, the Ruwi business district, and within easy access to many local shopping and cultural attractions Muscat International Airport is just 45 minutes away The Front Desk Agent provides efficient guest services, check-in and check-out of guests at the Front Desk, ensuring implementation of policies and procedures in line with the standards of Shangri-La’s Barr Al Jissah As a Front Desk Agent, we rely on you to Be responsible for checking guests in and out of the Hotel Issue room keys, and explain the rooms and facilities to the guest Work in conjunction with the Bell Desk to assist guests to their rooms Answer various questions from guests Computes bills, collects payments and makes changes for guests Runs various reports on the computer for management Assist in the key inventory and control procedures Supervises and guides all associates to ensure that the hotel’s policies and procedures are adhered to Coordinates with Rooms Controllers, Guest Relations, and Housekeeping regarding room allocations & necessary arrangements for VIPs, in-room check-in guests, early arrival guest,s and guests with special requests Develops systems, procedures and monitors for the accurate maintenance of guest history database Builds relationships with guests to delight and gain loyalty Ensures all interactions with guests are handled in a professional manner and with care adhering to hotel’s policies and procedures What we are Looking For Minimum one-year experience in 5 stars hotel Has excellent communication skills in English Ability to work in computers and PMS A team player and strong leadership skills

successfactors.com - 7 days ago - 5 years of experience

Muscat, Oman

Qualifications Accredited certificate or diploma in catering, culinary Arts, hospitality, or similar Bachelor's degree in hospitality and culinary arts preferred 3-5 years of experience in banquet management, or similar Proficiency in catering management software, such as Better Cater and Caterease Exceptional ability to plan banquets, manage budgets, and meet deadlines Experience in supervising banquet venue staff Ability to collaborate with Banquet Sales Directors and Head Chefs Extensive knowledge of catering equipment and venue requirements In-depth knowledge of hospitality industry best practices Excellent interpersonal and communication skills

hyatt.com - 9 days ago - Full time - 3-5 years of experience

Muscat, Oman

Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management Minimum 2 years work experience as Sales Executive or Assistant Manager in hotel operations Good problem solving, administrative and interpersonal skills are a must

hyatt.com - 9 days ago - Full time - 2 years of experience

Muscat, Oman

Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management Minimum 2 years work experience as Sales Manager or Sales Executive Good problem solving, administrative and interpersonal skills are a must

hyatt.com - 9 days ago - Full time - 2 years of experience

Muscat, Oman

Qualifications Bachelor’s degree (or equivalent) in business, accounting, or related field Five or more years of experience as a senior-level accounting or finance manager Professional certification, such as CPA (certified public accountant) or CA (chartered accountant)

hyatt.com - 9 days ago - Full time