Job Purpose To support the kitchen staff in the food preparation process Functional Responsibilities • Assist in the food preparation process, completing allocated and routine tasks as instructed • Work within operational standards to ensure the kitchen and food preparation process remain within Company and Municipality guidelines • Arrange for the efficient storage of goods as per guidelines • Work efficiently to control wastage of food and non- food items • Ensure the highest standards of hygiene, cleanliness and sanitation of the kitchen at all times • Possess complete and thorough knowledge of how to operate all kitchen equipment and machinery, including cleaning and maintenance practices • Carry out additional tasks as instructed by management Key Performance Indicators (KPIs) Financial • Cost control /Waste reduction Business Effectiveness/ Productivity • Adherence to work standards/operating standards ( eg hygiene, cleanliness, discipline etc) • Timely completion/achievement of assigned work/targets Customer • Customer satisfaction/feedback (internal/external) Education • Certification in Food and Beverage/ Catering would be an advantage Experience • Minimum 2 year of relevant experience Functional Skills • Able to communicate in English(verbal, reading and writing) • Interest and enthusiasm for the hospitality industry
selectminds.com - 11 days ago - 2 years of experience
Job Purpose To provide attentive assistance to the store, ensuring that all items are stored properly in the stock room in an easy to access manner, as well as receiving deliveries of stock to the relevant floor Functional Roles and Responsibilities • Receive the items from the loading bay and take to relevant stock room • Ensure that all the items have the correct barcode and security tag • Sign the delivery slip after checking the items, then file by brand and date • Prepare the items for display by assisting Commercial Merchandisers and Sales Consultants to get the stock onto the shop floor in a timely manner • Inform Manager of the deliveries received and report damages / losses • Merchandise the tills with POS material daily – shopping bags, credit card slip holders, and clear the used security tags from the tills • Complete the Delivery Concern Report – if items don't have a barcode, security tag or is damaged this goes to the Managers and the stock is sent back to the warehouse • Ensure all housekeeping, safety, security and healthcare measures are followed inside the store to avoid any accidents • Ensure that the stock room is always arranged in an easily accessible manner Job Requirements Education/Certification and Continued Education • High school qualification Years of Experience • 1 - 2 years of experience in a similar field Knowledge and Skills • Team player • Can work efficiently under pressure • Highly organized with attention to detail
selectminds.com - 22 days ago - 1-2 years of experience
Kuwait City, Kuwait
Job Purpose To support the Warehouse Supervisor/Storekeeper in the day to day operation, by offering all the support required for proper storage and retrieval of goods to facilitate timely delivery Essential Roles and Responsibilities Functional Roles and Responsibilities :- • Support supervisor in stock takes and cycle counts, in order to keep an overall control of stocks • Perform all other warehouse operational tasks as assigned by the Storekeeper/Supervisor • Offload shipment, physically check and notify any discrepancies; if not store the items in appropriate and orderly manner according to reference numbers, brand names etc • Carry out pre retailing activities like pricing, tagging bar coding etc as per brand guidelines/requirements • Pick and pack stock based on the pick lists/hand held scanners for dispatching daily to customers and retail outlets • Maintain HSE practices in the working environment in order to minimize the opportunity of damage property and injury to self and colleagues Pro-actively remind colleagues to behave in line with the HSE processes defined by the company Education/Certification and Continued Education High School / 12th Grade Pass Years of Experience 1 to 2 years experience in Warehousing
selectminds.com - 28 days ago - 1-2 years of experience
Qatar National Bank Group - Kuwait
QNB2525 - Head of Centralised Operations Business Unit: QNB - Kuwait Division: International Banking Department: International Banking Country: Kuwait Closing Date: 30-Mar-2023 About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. : The incumbent will manage all the operational and services functions, including IT, Administration and core banking operation functions in the country to the highest level of service and quality. The incumbent is also responsible for providing required business services and infrastructural support to its various business partners to enable them to continually meet and exceed customer expectations. In addition, the position will be responsible for establishing and managing Operational Domain Hubs in accordance with the bank standards, as and when decided by Group Operations Management. The incumbent will provide strong support to the various business units and assume responsibility for the development, timely update of policies and procedures in line with the Group Policies and Procedures. He/she will also support the TOM (Target Operating Model) provided by Group Operations including the execution of operational controls and reconciliations and the support of special projects undertaken by the Group. Administratively, this position will report to the Country General Manager. Functionally he/she will report to Head of International Global Operation Support. This position may be called upon to deputise for the Country GM in their Absences. Responsbilities: Create Key Performance Indicators (KPIs) for performance monitoring and quality measurement purposes for the Branch Operations department/ unit and monitor their achievement on periodic basis. Lead and guide the Branch Operations department/ unit’s annual budgeting process. Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Liaise with Group Operation Division on operational matters, as and when required. Manage the relationship with the respective user departments and country GM to understand business needs/ requirements, and propose / develop new/ improved processes to satisfy business requirements. Ensure / finalize Service Level Agreements (SLAs) with all departments/ units to achieve improvements in turn-around time (TAT) which will also help increase external customer satisfaction. Provide feedback to Corporate/Retail Banking business units’ managers and, as appropriate, recommend course of action. Liaise with the Group’s internal/ external auditors and the Compliance function. In addition, provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time. Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/objectives. Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required. Drive the establishment of any new branch(es) in assigned country from operational side. Establish and manage Operational Domain Hubs, once mandated Manage all of the operational aspects of QNB’s presence in the given country. Responsible for local IT, Operations, Security and Property. Ensure full compliance with all procedures including local Regulator and QNB practices. Responsible to ensure full adherence and compliance with TOM. Responsible for all “non-customer facing” aspects of the business. Ensure continuous system and quality enhancements by monitoring the respective activities and processes implemented and by keeping abreast of new methodologies and practices in order to improve the performance and ensure adherence to the turn-around times (TAT) mentioned in the SLAs and strive to better the same. Conduct periodic self-audits to ensure quality standards are maintained and refer issues to Group Operation and GM country. Recommend and implement the operations plans and objectives in line with the overall business plan. Manage human and processing resources and systems relationships to maximize quality and quantity of service while reducing costs. Responsible for managing external vendors within the assigned departments. Review internal control and regulatory requirements and modify affected operations programs/reports accordingly. Establish maintain and enhance communications with the appropriate line areas; may act as operations customer link to facilitate the flow of information, to develop the necessary support systems, and to ensure the achievement of business objectives. Analyse and keeps abreast of changes in internal control and regulatory requirements and may develop programs to ensure compliance. Contribute to business reengineering and continue improvement initiatives as and when required. Conduct periodic meetings with staff to discuss operational and/ or fraud related issues and provide training on pertinent topics. Responsible for monitoring and recommending training needs for the Branch Operations personnel. Proactively identify areas for professional development of self and undertake development activities Seek out opportunities to remain current with all developments in professional field Hold meetings with staff and assess their performance as well as the function’s overall performance on a regular basis Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, the QNB Country Compliance manual; Group Compliance Policies and Procedures (Anti Money Laundering & Counter Terrorist Financing, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). in accordance with the Branch Governance manual, contribute to and comply with the Branch’s Risk Framework, consider Risk Appetite and promote a positive Risk Culture: Understand and effectively perform your role under the Three Lines of Defence principle to identify, measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training provided by the Bank and attain and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Note: you will be required to attach the following: 1. Resume / CV Apply for this Vacancy Back to search page
qnb.sniperhire.net - 13 days ago
Ooredoo Kuwait - Kuwait
Role Purpose: Providing an efficient and professional sales admin support. Also, ensuring the company IT systems, infrastructures, servers, networks and securities are running to an efficient level. Automating all the manual processes with in the team & keep on updating the process & procedures of Phono Operations. Key Accountabilities & Responsibilities: Ensure all the Phono Systems are running efficiently and has uninterrupted services for customers Manage Technical issues related to any Phono systems Manages all CRs across all systems of Phono & UAT testing Backend Reporting across all Phono Systems which are not available at GUI User Access Control for all systems Manage the security standards which set by Ooredoo over Phono's servers & clients computers & it's testing Develop on conceptual ideas of existing systems and software, to influence management new decision. Keep track on IT policy in accordance with WT standards; bring departmental attentions for any changes or new requirements. Supporting the sales force with general operations to help reach the team’s objectives. Constantly update the process and procedures to be updated / published to ensure the process are followed as agreed, SLA’s to be defined and followed and issues tracked through system for resolution. Automate all the manual processes and the escalation of issues should be routed through system for real time tracking Handles the technical procedures for any upcoming Phono systemsProactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise. Other duties as directed by Senior Management or other superiors. Other duties as directed by Head of Operations.
careers.sniperhire.net - 4 days ago - 3 years of experience
Ooredoo Kuwait - Kuwait
The Role: Sales technical support to Provide efficient, quality service and assistance to Business Account subscribers. Key Accountabilities and Activities: Lead the technical support team to provide after sales support through Sales department. Manage a robust service audits Technical process to minimize revenue loss and improve customer experience. Manage the implementation of all sales related technical process and policies. Reviewing the processes and policies, benchmark against best practices and make necessary changes for constant efficiency improvement. Manage the support team to resolving all trouble tickets as per SLA. Responsible to ensure that channels are educated on processes and systems through regular onsite / offsite coaching. Accountable for waiver management, etc. Relevance & accuracy of all sales related waivers to minimize revenue loss and to improve customer experience. Own and manage the business continuity process (RAS-BCP) to reduce business interruption and to increase sales and customer satisfaction. SPOC for liaising with Internal Audit and in complying with audit requirements. Maintain the production test to all new and existing products and services.Accountable for the management of Message Manager including system configuration, billing for services and post-sales support. Subject matter expert and responsible for raising, collating and prioritizing all business related RAS change requests. Accountable for business testing of products, promotions and changes in RAS including training of channels on the products / promos. Ownership for configuration of new channels, staff, roles & responsibilities, store locations in RAS, NMS and related systems in co-ordination with other departments. Responsible to/his team close the RAS related TTs raised for Sales Ops as per SLA. Own and manage strategic technical sales projects as assigned from time to time. Holding sales related CR’s, BAU’s, improving systems & define sales users responsibilities. Manage the implementation of system and tools through sales channel. Manage the help desk service that will proved the on-line service to indirect channel. Be aware of latest technology related to Business and manage the implementation when needed. Automating all sales related technical support and tools. Developing digital solution by implementing digitalization solution in all sales activity.
careers.sniperhire.net - 4 days ago - 3 years of experience
Ooredoo Kuwait - Kuwait
Role Purpose: Responsible Planning, Implementation, Operation, Maintenance and support of Voice Core and Access Network elements. Quality assurance for all Fixed Voice services - Core and Access levels Key Accountabilities & Responsibilities: Ensures proper monitoring and reporting of voice Core network elements through the preparation of maintenance and service calls load distribution. Ensures that all offered access level services are in accordance with management criteria Ensures customers’ centricity through all process and feedback Support Technology Strategy in identifying upgrade of Voice core networks, and retirement of legacy network equipment Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise In Depth understanding of systems capabilities (Core and access), hands on experience with best practices and technologies that fulfil customer needs. Creation of best-practice guidelines and documentation new IP Telephony / TELES rollouts. DIDs management Expected to provide out of hours, on-call support for critical systems on a shift basis and, where necessary, work the occasional weekend/evening to perform maintenance, upgrades, and repairs or troubleshooting. Communication with Vendor for Support / Modification requests and raise TTs Drive innovation for Voice Core solutions, which are aligned with new technologies and business strategies. Proactive Monitoring of Capacity utilisation, performance metrics on equipment’s, features and services and relevant actions towards growth, optimisation, re-engineering as required in line with business priorities Project management and supervision of Voice Core network. capacity expansion and modernization Documentation of all the Planning, Engineering and Design of Network elements and architectures and updating the legacy documentation in line with changes in the business and Technology environment To provide technical support in both a proactive and reactive manner, ensuring systems are stable and performing within the terms of their respective Service Level Agreements. To design and implement new UC/PBX infrastructure, as well as provide monitoring, capacity planning to customer of the existing estate. To evaluate and apply any necessary security patches, hotfixes, service packs and hardware updates. To work with other members of the UC/PBX team to troubleshoot and resolve any issues that may arise, working with vendor support where necessary. To deliver results within given time frames, ensuring that work is well documented Expected to provide out of hours, on-call support for critical systems on a shift basis and, where necessary, work the occasional weekend/evening to perform maintenance, upgrades, and repairs or troubleshooting. Highlights project issues to senior management and make recommendations for improvements
careers.sniperhire.net - 21 days ago
Ooredoo Kuwait - Kuwait City, Kuwait
The Role:: Responsible for Planning, Engineering, Dimensioning and implementation of Core & IP Network elements and Value Added Services and their integration with other Network central elements, OSS & BSS Systems across Network. Evaluates and recommends changes to current and future network requirements to meet the organization's needs and to support business strategy and network expansion plan. Directs and facilitates the development of an overall strategy for the Core, IP & VAS Network Elements and leads its effective implementation Project supervision of Circuit Core, Packet Core (Including PCRF/PCEF/DPI), HLR/HSS, IMS Core, IP planning, & Value added Services and other Core Network Elements (STP, SS7 firewall, DRA, Entitlement Server, e-SIM and NFV/SDN inclusive of infrastructure) including roaming and interconnect business requirements and evolve network to support next generation technologies.), KPIs improvement and service quality improvement. Responsible for planning, Designing and Engineering of ICT Infrastructure in Ooredoo Kuwait by enhancing flexibility, responsiveness, agility, and by creating a dynamic infrastructure that is easier and cost effective to Operate and Manage Key Activities: Plan, Design, Dimension and optimize ICT infrastructure solutions to enhance ICT infrastructure components like storage, servers, backup & achieve, network, OS/DB/Virtualization licensing, etc. Project management and supervision of IT Infrastructure Transformation/Modernization project and Infrastructure expansion. Build project plans and implementation documents for large, complex, cross functional projects requiring substantial coordination with internal team members and Vendors. Plan and Design geo-redundant and resilient ICT infrastructure to eliminate single points of failure for ICT applications and all critical IT components and services with 99.999% availability. Build standard operating procedures for business continuity in the event of system and network failures or due to Force Majeure Bringing in cost saving measure by Identifying and implementing measures to keep the projects expenditure (avoiding change request) within budget & on schedule to avoid unbudgeted CapEx. Study new technologies & prepare feasibility study for Ooredoo Kuwait infrastructure like Cloud Computing, Software Defined Data centres, Container solution & Networks Virtualization Work closely with B2B in designing, introducing and implementing innovative new B2B customer services such as cloud computing, managed services and Hosting Manage Ooredoo’s subsidiaries Infrastructure environment, capacity planning, work closely with SME’s during AOP and manage day to day Projects and BAU. Proactive Monitoring of Capacity utilisation, performance metrics on equipment’s, features & services & relevant actions towards growth, optimisation, re-engineering as required in line with business priorities. Documentation of all the Planning, Engineering & Design of Network elements & architectures & updating the legacy documentation in line with changes in the business & Technology environment. Solutions & RFP: Prepare Technical Specifications, Statement of Compliance, Responsibility Matrix, Scope of Work and finalising Technical evaluation criteria. New Technologies, Solutions, functionalities and features evaluation through RFI/RFP process in ICT infrastructure space from multiple vendor bids as per the state of compliance and specified technical requirements. Interfacing and coordination with vendors for scope and timeline management during project implementation and delivery phase. Coordinate with the vendors for platform optimisation and improvement initiatives Procurement: Support Supply Chain in procurement process of Core network elements and services needed to fulfil business requirements, network modernization and expansion. Follow up on all stages from initiation to delivery/implementation ensuring sound process for purchase until deployment. Engages in commercial and technical negotiation with vendors Budget Planning & Strategy: Contribute in budget planning (CapEx and OpEx), Prepare 3 Year Business Plan and Annual Operating Plan for Core Network elements and associated services. Align with internal business requirements and Ooredoo group Infrastructure UNIFY strategy & Roadmap Process & Procedure: Incorporate Enterprise Architecture and IT security best practices in ICT infrastructure solutions and designs. Constant review of the Processes involved across Planning, Engineering activities and cutting across other functions with Technology or outside and refining them to ensure that they are customer friendly within and outside the organisation and in line with the business priorities Highlights project issues to senior management and make recommendations for improvements Proactive process driven interactions with all relevant functions within Technology & Outside to understand Voice of customers & take appropriate actions to meet the desired level of services Audit & Standards Compliance - Internal Audit, Security Governance, Ooredoo Group recommendations and standards compliance. This includes drafting processes and planning Network architecture Upgrades based on Audit & standards compliance. Build roadmap & strategy for ICT Infrastructure, Provide strategic inputs to Business teams to help formulate future strategies & implementation plans. Contribute from technology function to co-create business plans and product roadmap. Strategic planning, roadmap in alignment with marketing roadmap & Ooredoo group strategic initiatives. Participate in Ooredoo strategies & competency centre covering OG strategy and knowledge sharing with Ooredoo OPCO’s.Supervise the work of direct reports to ensure they meet their objectives, are kept motivated and perform in accordance with their . Undertake regular on the job training to ensure that direct reports have the necessary skills to undertake new or existing responsibilities. Delegate responsibility to direct reports, in accordance with their role and ability, to ensure they are developed and maximise their potential. Participate in seminars and conferences for gathering global insight into telecom technological and business strategies and utilize the gathered information for Ooredoo Telecom’s benefit. Provide support on special projects as and when assigned by seniors and superiors. Conduct annual performance appraisals (Performance Management System) and ensure objectives set are monitored and achieved. Work to improve employee performance through personal coaching, mentoring and identifying training and development needs Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise. Ensure appropriate succession and staff development plans are in place in order to meet the department’s ongoing manpower needs.
careers.sniperhire.net - 21 days ago
Ooredoo Kuwait - Kuwait City, Kuwait
The Purpose: Management and development of Post-paid Mobile Broadband (MBB) business according to the company KPIs & segment objectives. Full profit and loss responsibility and budget ownership for Mobile Broadband (MBB). Develop and implement post-paid Mobile Broadband (MBB) segment strategy, plans and initiatives to drive post-paid Mobile Broadband (MBB) revenue. Drive post-paid Mobile Broadband (MBB) business by segmenting the offerings to attract and retain, upsell and x-sell customer base. Focus on full post-paid Mobile Broadband (MBB) revenue from single as well as from multi account users. Develop and execute Mobile Broadband (MBB) strategy and offering by leading the initiatives with 360 approach. Develop and manage Connected Devices portfolio (tablets, laptops, mobile broadband) Develop GAMER Broadband portfolio from product conceptualization to Go-to-Market including gamer online / offline tournaments. Key Accountabilities & Activities: Plan and execute the Mobile Broadband (MBB) strategy according to the company’s & individual segment objectives. Strategic management and development of the Mobile Broadband (MBB) product portfolio, offering & lifecycle management for Mobile Broadband (MBB). Work with Sr. Director and Lead the Mobile Broadband (MBB) budgeting, business & roadmap planning. Be product owner for Mobile Broadband (MBB) throughout the life cycle. Conduct multi-year product planning to determine product life-cycle decisions, ensure consistency with overall marketing and corporate strategy. Full P&L ownership of Mobile Broadband (MBB) product portfolio. Initiate customer insight and market research for supporting business objectives. Lead requirements; build the brief for the Market Research projects. Market Analysis: assess market and customer dynamics and incorporate into offer development and lifecycle activities. Be accountable for tracking SS revenue targets and the performance of post-paid SS segment. Work with the performance measurement team to implement and oversee analytics and KPI's for post-paid SS segment respective initiatives. Set the pricing strategy along with the Pricing team and positioning for the post-paid large scree offering. Owning and monitoring Mobile Broadband (MBB) subsidy budget. Align with pricing team for the right Mobile Broadband (MBB) products pricing tactics and actions in order to deliver the objectives. Align pricing with the other segments and overall pricing strategies. Define and socialize postpaid SS core value proposition based upon customer feedback and market data. Align with cross-functional leadership to leverage key initiatives in other areas of the business that could enhance the overall SS value proposition. Develop comprehensive roadmap in the area of SS postpaid that is based on company goals to become leader in digital products offering space. Lead and execute Engagement Documents (ED) for new SS product launches. Approve Product Documents (PDD) for the Product Development team for technical implementation. Assist in technical implementation as required by the leading PD team. Approve RFBT and TRFS for new product launches. Work with Senior Director to Develop and implement the Mobile Broadband (MBB) Business Plan & Yearly Activity Roadmap. Responsible for subscriber target, acquisition & revenue for the Mobile Broadband (MBB) segment. Manage Mobile Broadband (MBB) customers ARPU development through strategies and tactics built on and using segmented offering, penetration, usage, recharge, bundling, packs, pricing, etc. Use Customer Segmentation for the Segment as per customer value segmentation, Customer behavioral segmentation, Customer life cycle segmentation & Customer Value migration. Develop compelling Mobile Broadband (MBB) positioning and value proposition and selling tools. This can be for acquiring new customers, as well for existing base to enhance revenue. Develop business plans and product positioning in the marketplace. Build & execute Engagement Documents & business cases for any new product or promos for Mobile Broadband (MBB) product as per the roadmap. In sync with Senior Director Set the scope & objective for the Mobile Broadband (MBB) segment, schedule in financial terms of segment-related activities with the purpose to secure necessary operational involvement and resources from that particular Function. Accountable for revenue attainment with profitability and success of Mobile Broadband (MBB) product or group of products through development and execution of comprehensive marketing plan. Set quality KPIs and drive sales to achieve quality customers. Existing base revenue enhancement by identifying opportunities or by solving gaps with segmented promotion approach. Set device strategy for the segment along with the device team. Track KPIs for Mobile Broadband (MBB) device stock management. Work closely with GTM teams to propose complete offers addressing all customer needs. Interact and set business requirements for third party suppliers, vendors or partners. Coordinate with all relevant departments on launching a promo/product. Lead quality and business analysis to set targets for a new product/promo launches Tweak product/promotion to achieve the set target for acquisition. Develop post launch analysis and take corrective actions. Monitor and report segment KPI and status against targets and budget. Perform competitive analysis to evaluate product capabilities, pricing, promotion, distribution; analyse how these impact market share. Recommend and implement changes required to be competitive. Rationalize solution offerings by performing map/gap analysis against current offering and market opportunities. Establish requirements to effectively manage and track to a plan of record, including total sales, revenue, churn and contribution. Foster strong relationships with internal and external resources. Engage with different functional teams and business units (in order to drive business success and optimization. Attend Operations and Marketing division meetings as required. Proactively take responsibility for self-improvement by staying well informed of developments, knowledge and innovations in relevant field of expertise. Attend Training Programs, Courses, and Seminars, conferences, vendor meetings, User Groups and presentations to be ready with the latest business ideas. Other duties as reporting directed by the line manager or other top management members.
careers.sniperhire.net - 23 days ago
Ooredoo Kuwait - Kuwait City, Kuwait
The Purpose: Assist the head with researching and delivering social media campaigns, designed, in the creation and execution of Social Media campaigns, in the final purpose of increasing sales and revenue to Ooredoo Telecom and to enhance the company’s image on the social media world. Key Accountabilties & Responsiblities: Develop and execute social media plans, marketing campaigns and tactics. Responsible for review on various aspects of performance of available online social media services. Work closely with the agencies and IT for articles, blogs, influencers and all social media channels. Liaise and build relationships with all stakeholders, (e.g. customers, suppliers and colleagues). Come up with ideas for marketing campaigns. Maintain and build relationships with the media. Track campaign effectiveness. Monitor and engage social networks. Create and participate in online communities. Manage agencies with regard to the execution of briefed campaigns. Ensuring consistency of approach and conformity within approved corporate standards allocated budgets and expected time periods. Recommend to management updates and enhancements to online and interactive services based on customer’s requests and needs, and in line with developments in the industry. Carry out any other task that can help in achieving Ooredoo Telecom’s strategic business objectives and company position.Assist in building a highly engaged fan/follower/subscriber base by actively managing the following areas across the customer lifecycle: listening, insights, customer service, content marketing, and campaigns/promotions Assist in creating weekly, monthly and quarterly reports across all social media channels reflecting Ooredoo customers, brand perception and areas in need of development Ensure that all online communication helps Ooredoo achieve its strategic business objective and premier market position Assist in the creation of communication plans for all social media campaigns Assist in enhancing Ooredoo brand equity & presence through our communications Monitor our social media channels on daily basis for inquiries & feedback Coordinate with different departments for the latest updates like Sales, Branches, Marketing, IT, Technology and Customer Care as well Support the creation of videos, images and graphic work to be used on social media channels Monitor our channels and reply with appropriate answers Capture Sales leads Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise. Other duties as directed by Manager or other superiors.
careers.sniperhire.net - 28 days ago