Candidates must possess minimum 2 to 3 years UAE experience as a Guest Service Agent in a 4/5 Star Hotel in UAE. Specific Duties and Responsibilities: Operational To promote a professional image and to provide a quick and efficient service to all guests regardless to whether they are resident or non resident. To have full and comprehensive knowledge of the hotel including service and in turn service and outlets. To strive to anticipate the clients needs wherever possible, to enhance quality service and in turn complement clients satisfaction To perform all daily tasks to a consistent high standard in line with both departmental and hotel standards To co-operate with colleagues requiring assistance in a prompt, caring and helpful manner and to be flexible in assisting other departments in response to the business and clients needs To maximize revenue by up selling and ensuring all services are charged for where applicable To be aware of emergency procedure & report all hazards to the relevant department. To be aware of the Lost & Found Procedure To adhere to the Personnel procedures at all times General To strictly adhere to the Company’s Policy on Confidentiality and Ethics. To report to work prior to the commencement time, well groomed and dressed as per the hotel’s grooming standards. To make sure behavior measures up to hotel standards required by hotel and its representatives as directed in the staff handbook To be aware of the hotel management, their office location, role and availability To maintain a high level of confidentiality with regards to Guest & Management To ensure that house rules are followed by all staff. To be aware of all emergency procedures. To respond quickly in case of emergency. To ensure that all hazards are reported. To promote team work within the department & ensure quality at workplace is maintained without sexual discrimination and harassment. To ensure that the work area is kept clean and organized at all times. Keeps apparatus and equipment in clean and hygienic order. To maintain a good rapport and working relationship with staff in the outlet and all other departments. To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities. To fully support the Departmental Trainers function in the Department assigned. To undertake any reasonable tasks and secondary duties as assigned by the Front Office Manager To project at all times a positive and motivated attitude and exercise self control. Occasional Duties : To carry out any other reasonable duties and responsibilities as assigned. Legal Responsibilities To ensure that the standards required by Law and by Management are maintained at all times in the areas specified above
catererglobal.com - 2 hours ago - $680 salary - 3 years of experience
Supervise all daily and weekly IT procedures in the hotel. - Design; Implement Preventive Maintenance for all IT hardware & Software. - Will be fully in charge of IT Dept and all of its related issues. - Checking daily backups, all system interfaces, Server hardware and logs. - Managing IT supervisors and clerks, assigning their daily jobs, and training them on all needed theoretical and practical procedures, troubleshooting and support within corporate standards. - Work and manage suppliers for any Software/ Hardware conflicts. - Follow up all claims that are being forwarded to IT Dept. - Document, archive all correspondence and troubleshooting, follow up suppliers’ visits and maintenance. - Develop and adapt any ideas that bring IT services to higher management. - Recover any gaps that might face IT Dept and come up with plans to advance its operations. - Assist existing/new properties when it is required. Skills - Minimum of 5 years experience in IT Field within hotel operations. - Minimum 2 years of which in managerial position - Has Training capabilities for troubleshooting and support - Fluent in English. - Degree from any reputable Computer Science institution - Good knowledge in LAN, Security, wireless, IP Telephony, and hospitality solutions and software
catererglobal.com - 2 hours ago - $2200 salary - 5 years of experience
Preferably Female and Eastern European Must have similar experience in 5 star hotel
hozpitality.com - 2 hours ago - $690 salary - 5 years of experience
We need a general cleaner to do general cleaning in apartments. We offer salary 1200 aed for first 3 month of your work, after 3 months it will be 1500 aed. We PROVIDE accommodation for free in our building and we DON'T PROVIDE any visa. Please text in WhatsApp Show Phone Number to come for the interview.
dubizzle.com - 3 hours ago - $330 - $550 salary - 1 year of experience
A reputed hotel located in Bur Dubai wanted Drivers with No : 5 licence . Attractive salary with accommodation and three times meal will be provided.
hozpitality.com - 3 hours ago - 5 years of experience
Our client, a renowned leader in the Hospitality Industry located in Fujairah, UAE is seeking for dynamic professionals to join their team. Vacancy No : 2486 Location : Fujairah - United Arab Emirates Industry : Hospitality / Tourism / Recreative Staff Level : Rank & File Industry Experience : 3 years Experience In Same Role : 2 years Salary : 1,866.00 AED Other Benefit : service charge, accommodation, transportation, medical insurance, tickets Details : Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges. Qualified candidates may directly apply by sending CV with updated photo to Register online: Like us: Follow Us:
hozpitality.com - 3 hours ago - $510 salary - 3-5 years of experience
A renowned international hotel in Dubai is looking for the following:- We are looking for:- Reservations Agent Candidate should preferably have previous experience in UAE in a similar role with a reputed hotel chain. Good English communication skills and Excellent Guest Relation Skills Attractive salary and benefits offered for the right candidate. Please send your CV with photo urgently.
hozpitality.com - 3 hours ago - 5 years of experience
The Role Director of Sales and Marketing - Hotel - Dubai We are currently working with a leading Hospitality business in the UAE and they are on the lookout for a Director of Sales and Marketing for one of their luxury Hotels based in a fashionable area of Dubai. You should ideally come from a strong sales background as opposed to the marketing side and Passion for the Hotel industry and previous working experience is essential. Objective: • Suscessfully oversee the properties Sales and Marketing functions. • Develop and implement marketing and sales strategies, to strengthen the company's market presence. Responsibilities include: • Experience managing a team of sales & marketing managers/executives. • Obtains market share by developing market plans and programs for each service; • Directing promotional support; • Maintain and promote a team work environment with effective and clear communication amongst co-workers; • Have in-depth knowledge of the Hospitality Market in the UAE. • Maintains research database by identifying and assembling marketing information. • Setting the media budget and write and deliver external PR related to product launches. • Sets short and long term sales and marketing plans, and evaluate the effectiveness of the current marketing and sales programs. • Determining annual and gross profit plans by forecasting and developing annual sales quotas; • Carry out competitors analysis to ensure the company's marketing strategy is competing effectively; • Monitor and keep up with trends in Social Media applications, strategy, and designs; • Accomplishes sales and marketing objectives by planning, developing, implementing and evaluating advertising, merchandising, and trade promotion programs; • Works with sales managers to ensure understanding of sales strategy and effective implementation of this strategy for the segment; • Assists with the development and implementation of promotions, both internal and external; Requirements • Bachelor's Degree in Business Administration / Marketing or any relevant field; • 8+ years' experience in Sales and Marketing of hotels; • Vast knowledge in financial planning and strategy, marketing concepts, and sales planning; • Excellent sales and negotiation skills; • Strong interpersonal and leadership skills; This includes a competitive salary package of AED 25,000. Send us your updated CV. Please apply only if you have the relevant experience. About the Company Quest Search & Selection is a specialist recruitment consultancy with over 20 years’ experience in sourcing the world’s best candidates for the global Retail, FMCG and Hospitality sectors. With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas: Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development. We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants’ skill, knowledge and passion for their sectors. Apply Now Personalised updates on latest career opportunities Insights on hiring and employment activity in your industry Typically sent twice a month Thank you for your Feedback. Something went wrong. Please try again.
gulftalent.com - 5 hours ago - $6800 salary - 8-20 years of experience
The Role General Manager - 4* Hotel - Dubai We are currently looking to hire a really unique General Hotel Manager to be part of their team based in Dubai. You will be responsible for all aspects of operations at the hotel to deliver an excellent guest experience. Ideally looking for someone currently in an EAM position in the UAE ready to take the step up. Responsibilities of a Hotel General Manager: • Manage all aspects of the hotel environment; • Responsible for OS&E, FF&E and facilities enhancement and rectification plans; • Oversee all operational departments and back office functions; • Demonstrate the highest level of personalized service to guests; • Closely monitor the hotel business reports on a daily basis and take decisions accordingly; • Be accountable for responsibilities of department heads; • Responsible for safeguarding the quality of operations (both internal and external audits) • Extremely high attention to detail; • Responsible for all aspects of owners and developers relationship; • Ensure service standards and operational procedures are implemented; • Ensured service standards and operational procedures were implemented Requirements • Bachelors Degree in Business Administration / Hotel Management or equivalent; • At least 15 years in the hospitality industry, 5 to 10 years of experience as an EAM, or senior Director; • Understanding of all hotel management best practices and relevant laws and guidelines; • Demonstrable aptitude in decision-making and problem-solving; • Outstanding leadership skills and a great attention to detail This is an exciting opportunity with a competitive salary package of AED 45,000 with Expat Benefits. Only suitable candidates shall be contacted at this time. About the Company Quest Search & Selection is a specialist recruitment consultancy with over 20 years’ experience in sourcing the world’s best candidates for the global Retail, FMCG and Hospitality sectors. With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas: Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development. We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants’ skill, knowledge and passion for their sectors. Apply Now Personalised updates on latest career opportunities Insights on hiring and employment activity in your industry Typically sent twice a month Thank you for your Feedback. Something went wrong. Please try again.
gulftalent.com - 5 hours ago - $13000 salary - 10-20 years of experience
Guest Services Assistant, Telecommunications - Madinat Jumeirah Dubai View mini-site View employer profile View all jobs Full Recruiter Madinat Jumeirah Posted Ref 170003QO Location Dubai Job Type Front Office Sector Hotel Job Level Non-Management At Jumeirah we are committed to encouraging and developing our colleagues in a world-class environment. We value diversity and equal opportunities, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa and the Middle East. Madinat Jumeirah – The Arabian Resort of Dubai is a magnificent tribute to Dubai’s heritage with two grand boutique hotels, Arabian summer houses, the exclusive Malakiya Villas, over 40 world-class restaurants and bars, a traditional souk, 3km of waterways with abras, the region's leading conference and banqueting centre, 2km of private beach, the award-winning Talise Spa, and the superlative Talise Fitness health club. About the role: An opportunity has arisen for a Guest Services Assistant to join Telecommunications department in Madinat Jumeirah. The main duties and responsibilities of this role: Answer all calls according to the set standards in the department training Manual Adhering to the set standards of the departments SOP’s and Training Manual Assist with requests or pass it on to the concerned department/room number Maintaining a professional tone of voice while communicating with guests, callers and colleagues. Use of correct and standardized English and phrases. Handle all incoming and outgoing faxes for guests/departments Handle messages for in-house and expected guests Follow up all relevant duties and requests. Handle all Emergencies efficiently Ensure that all requests are handled in a timely manner and to follow up with the guest ensuring satisfaction in service provided Ensure that all notice boards and which board are updated daily (i.e. Duty Manager, Functions, VIP’s etc.). To ensure that the Telephone equipment is in working order (report any faults to the Manager About You: The ideal candidate for this position will have the following experience and qualifications: Previous experience in a five star hotel as Telephone Operator /cross training in Telephones. Outgoing personality with ability to communicate with guests and colleagues Should have a Secondary School Certificate or Degree Excellent English communication skills Additional language is an added value About the Benefits: This position offers a competitive salary and package which includes; fully furnished shared accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, flight allowance every 2 years, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B outlets and reduced hotel rates.
catererglobal.com - 5 hours ago