9,256 jobs in Dubai.
  • Guest Arrival Expert (Bellman/Doorman - Concierge)

    Dubai, UAE

    Job Number 23016752 Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY First impressions are everything When guests arrive at our hotels, we want that impression to be memorable The same goes for departures When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay We want to build an experience that is memorable and unique from start to finish Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences They are empowered to move about their space and do what needs to be done Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time CRITICAL TASKS Guest Relations Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (enter brand specific programs ) to resolve issues, delight, and build trust Address guests' service needs in a professional, positive, and timely manner Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible Assist other employees to ensure proper coverage and prompt guest service Engage guests in conversation regarding their stay, property services, and area attractions/offerings, including social media where appropriate Thank guests with genuine appreciation and provide a fond farewell Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible Stay up to date on the local area so that you are prepared to provide specific recommendations for guests Communicate recommendations in a way that builds excitement and interest among guests and associates Perform other reasonable duties as requested Guest Services Arrange transportation (eg, taxi, shuttle bus, Uber) for guests/residents/visitors, and record advance transportation request as needed Contacts appropriate individual or department (eg, Valet, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem Follow up with guests to ensure their requests or problems have been met to their satisfaction Manage access to technological devices within public spaces (eg, television, remote control, computer, internet, games, etc) and provide basic troubleshooting assistance or refer to appropriate individual or department (eg, Engineering, Security/Loss Prevention) as necessary Contact appropriate individual or department (eg, Valet, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem Greet/Escort Guests Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities Tag, store, and retrieve luggage from luggage storage, providing guests with proper claim tickets for their luggage Communications Speak to guests and co-workers using clear, appropriate and professional language Discuss work topics, activities, or problems with coworkers, Managers, or managers discreetly and quietly, avoiding public areas of the property Talk with and listen to other employees to effectively exchange information Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call Working with Others Support all co-workers and treat them with dignity and respect Develop and maintain positive and productive working relationships with other employees and departments Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality Policies and Procedures Ensure uniform, nametags, and personal appearance are clean, hygienic, and professional Follow company and department policies and procedures Perform other reasonable job duties as requested by supervisors Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures Protect the privacy and security of guests and coworkers Quality Assurance/Quality Improvement Comply with quality assurance expectations and standards Safety and Security Follow property specific procedures for handling emergency situations (eg, evacuations, medical emergencies, natural disasters) Maintain awareness of undesirable persons on property premises Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels Marriott Hotels , Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details With your skills and imagination, together we will innovate and reinvent the future of travel JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world JW believes our associates come first Because if you're happy, our guests will be happy It's as simple as that Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment Treating guests exceptionally starts with the way we take care of our associates That's The JW Treatment™ Contact: Recruitment Team Reference: CatererGlobal/CG-23016752 Job ID: 99695865 - 5 hours ago - Full time

  • AC Duct Cleaner - Dubai, UAE

    An experienced professional required for AC Duct , Mattress cleaning, Water Tank cleaning using high end handling high end machines Must be comfortable in speaking english - 5 hours ago - Full time

  • Male Butler (live-out)

    Confidential - Dubai, UAE

    Preferable a live-out butler or male maid for this job The location is Burj Khalifa Residence Visa and holidays will be provided according to UAE labor law s: - Cleaning and maintenance - Security of their employer and residence - Coordination and scheduling of service contractors - Formal table service and service of drinks - Valeting, including clothing and shoe care - Care for the wine cellar and make the guest's drinks - Flower arranging and table decorations - Meeting and greeting guests - Serving the guests and host - Cooking preferable - Maintain a record of related expenditures - Organizing other social events (dinner at a restaurant etc) - Driving license is a bonus Language: English Min 3 years experience in similar role Trustworthy and integer - 5 hours ago - Full time - 3 years of experience

  • office assistant

    Golden Prestige Wood Manufacturing LLC - Dubai, UAE

    Write receipt to the customers • Making Invoice & sales record • Handle customer’s order • Checking material stock • Handle cash Experience: • Bachelor’s Degree • Basic computer skill • Basic finance knowledge if had : ( preferred ) • Age: 2540 ( preferred ) • Gender: Female - 7 hours ago - Full time

  • Concierge

    Dubai, UAE - walk-in interview - 12 hours ago - Full time - 2 years of experience

  • Hotel Cleanliness Expert

    Dubai, UAE - walk-in interview - 13 hours ago - Full time

  • Hotel Cleanliness Expert - Four Points by Sheraton Sheikh Zayed Road Dubai

    Dubai, UAE - walk-in interview - 13 hours ago - Full time - 39 years of experience

  • Head Hostess - Marriott Resort Palm Jumeirah

    Dubai, UAE - walk-in interview - 13 hours ago - Full time

  • Painter United Arab Emirates

    Dubai, UAE

    Joining your talents with a future at IHG Help us connect more guests with our extraordinary world To join the IHG team, search our range of roles For Kimpton Hotels & Restaurants jobs in the Americas, click here Location Job type All Brands* Keyword search - 15 hours ago - Full time

  • Senior Mechanical Technician United Arab Emirates

    Dubai, UAE - 15 hours ago

1 2 3 4 5 6 7 8 9 10
Email me new jobs for this search
Unsubscribe any time.
Alert created!
You've reached hourly alert limit. Please, try next hour.
Please enter correct email.
Owner of this email unsubscribed from all newsletters. Please, contact us.
Server error occurred. Please, try later.